g s.

Support staff is nonexistent, and when they do attempt to reply to inquiries, they fail to answer vital questions, or offer any insight as to why they mark up writing tasks.

I received 100% on the handful of tasks I completed, yet, their editing is so arbitrary and incoherent. One task comes back with no editing; the next is full of subjective/opinionated edits. I sent screenshots to support, citing very specific edits (7 in total), asking explicitly where the "rule" was that the edit was in "violation" of, just so that I could refer to their instructions further and learn from the suggestions. NOPE. They could not come clean with the reasons for the edits, so there was no way for me to "learn" what they did, or did not, want in the writings.

I believe this company is being run in someone's dark garage by a bunch of wannabe high school creative writing students who do not know what they are doing, let alone know how to manage a large panel of colleagues and workers and satisfy support requirements for a professional workplace.