I trusted FTD for a very close friend's mother's funeral. I ordered the "exquisite", most expensive, option. I couldn't believe the boutique that was delivered. It looked like something you could get from a grocery store. A very small vase, and small roses... nothing like what was pictured on the website. My name was on the card on the boutique, and I was extremely embarrassed. Do NOT trust FTD with an important event! Order local!
Greg in North Muskegon
Order # **************
Hi Greg - We're really sorry to hear about this, and we'd love the chance to make it right. Please send an email to communitymanager@ftd.com with your order number so we can reach out.