Greg P.

I purchased a Baby G Casio watch for my wife in February, 2016 and after a couple of months it wasn't working properly. I emailed the Customer Service centre and received excellent service. They arranged for the watch to be picked up from my work and couriered back to Singapore for repairs. After technicians had repaired the watch it was couriered back to my work. All of this at no expense for myself. A week later the watch had the same problem. Again I contacted the Customer Service Centre and reported the issue. CoCoMi were willing to replace the watch at no expense to me. A short time later the new watch arrived. I was advised that I could keep the old watch as well.
The Customer Service I received from CoCoMi was excellent. Pablo, the Customer Service person I dealt with was amazing even down to spending time searching for my original receipt for the watch. Emails were responded to in a timely fashion. It was a pleasure doing business with them and I would recommend them to any prospective customer.