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I ordered a gazebo out of 84 parts 63 were missing. After 4 phone calls, and 4 hrs later they said they would ship the missing parts... well 10 days later I called again and they told me they were out of stock of the parts and they LIED and the parts were never ordered! I did get an email from some "concerned employee" I emailed them back NEVER got a response or any kind of soulition!
Grace P.'s review of vidaXL US earned 3 Very Helpful votes
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I get surprised whit how bad quality sofa i ordered. So overpriced and isn't like the pictures...
Hello Grace.
I am so sorry that this happened to you. If you would like you can contact me and I can try and resolve this issue for you.
Kind regards
David / vidaXL