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Grace P.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Autos & Vehicles

Member since May 2019

  • Review

    1

  • First Reviews

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  • Thank Yous

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Review Distribution

1 Review by Grace

5/9/19
I ordered a gazebo out of 84 parts 63 were missing. After 4 phone calls, and 4 hrs later they said they would ship the missing parts.... well 10 days later I called again and they told me they were out of stock of the parts and they LIED and the parts were never ordered! I did get an email from some "concerned employee" I emailed them back NEVER got a response or any kind of soulition!
kijoo1
Axel R. – vidaXL US Rep
Hello Grace.
I am so sorry that this happened to you. If you would like you can contact me and I can try and resolve this issue for you.
Kind regards
David / vidaXL

Grace Has Earned 3 Votes

Grace P.'s review of vidaXL US earned 3 Very Helpful votes

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