Grace K.

I can't remember how many orders I've placed through adagio, but I've always been happy with each and every one. The teas are fantastic, and they do more than offer simple looseleaf blends, they introduce specialty teas and consistently add more blends.

You can even make your own blends from scratch! And they have a discount system set up which is really generous in how quickly you earn more points, so long as you review your tea! Sure you can get them via purchasing, but reviewing helps others in addition to you.

They even will give you free teas (with purchase) sometimes. I think they even give you a free blend of their Zodiac line with your first purchase.

Overall, adagio feels like a company that loves to treat its customers. My only real downside is that they don't have milk teas for me to buy!

Ordered over several years and my purchases have always been great.

If there is a problem with my order, they'll let me know as soon as they can. A few times, an item I wanted was out of stock, and they offered to let me replace it with anything, refunded the difference and didn't charge me for shipping when my order dropped under the amount to qualify for free. ($70)

It's clear that they're doing their best to make sure their customers are happy. And to top it off, they put in several samples of their items. I think I've even gotten items for free once or twice...

The products have always been of good quality, and I've been happy with everything I've gotten. Sizes can be a bit small sadly, but likely there's a review that mentions it.

Overall, this place has treated me well, has great products and I plan on shopping with them in the future.