Gordon J.

Made an appointment for September 16th 2020 for 1:00pm. Arrived at 12:50. Was told they are not doing appointments for that service on Wednesdays. Said my appointment was moved to the 15th of September. 90 day process and I had to wait for 45 to get the first appointment. Lady was rude and smiling at the dilemma her organization put me in. Waited for 20 minutes on hold for customer service, got no one. If this company is affiliated with a government agency they need to be removed immediately. Horrible experience and I won't do it a second time.