Gloria B.

United Airlines has a well-established lost item process in place, which ensures that all lost items are recorded and tracked for efficient retrieval. Customers can report any misplaced belongings by filling out a detailed form online or reaching out to the United airline lost item team directly. The team works diligently to handle thousands of customer inquiries each day, with a high success rate of reuniting passengers with their lost possessions. However, it is important to note that United Airlines cannot be held liable for the loss or damage of any items checked or brought onboard by passengers, as outlined in its Contract of Carriage. As such, customers are advised to keep valuables on their person at all times and take necessary precautions when travelling. Overall, United Airlines takes the issue of lost items seriously and strives to provide reliable and helpful service when needed.