The online company sent me region 1 dvds when i had specifically bought region 2. When the dvds arrived, they were not new but fakes. When I asked for a refund and explained that the box set was not genuine, they simply said "sorry, let us know which dvds do not work". I have since exchanged a total of 7 emails and it is the worst customer service i've experienced! Never buy from this website unless you are happy with fakes!