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For the price you pay, the product seems to be reasonable - but from my current experience the local and international support you get from them are perhaps lacking when you have questions. Local reseller passes it on to someone overseas who responds and then goes quiet and the over seas contact does not even reflect an iCarsoft email address, which looks like a very disconnected channel for iCarsoft as a vendor. In My case the emailers were ": iCarsoft Sales" <*******@icarsoft.co.za> and "Lily.Bongch.co" <*******@bongchtech.com>
But I suspect you get what you pay for. At least the product provides free software updates and seems to be reading most of the errors with the MBII system. But then also I am told that now you need the MB V2 now, which is frustrating - why not just update the software instead of bringing out a new similar looking device
Tip for consumers:
I still think for the price, it is very reasonable value for money as other tools are more expensive and you typically need to subscribe and pay for firmware updates, whereas with iCarSoft it is free updates, which is rare to find these days.
One just need to find a better way of getting support from these guys on matters
Products used:
iCarSoft MB II ..but it did not fix my problem as I hoped it should
Gerrit S.'s review of iCarSoft earned 6 Very Helpful votes
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On my icarsoft CR Plus I would like to install an update. Heardly impossible. There are various...
