I originally ordered two of each item, so I could special order earrings for my customers. When they arrived, pairs did not match and I was upset however, when I notified the company, they explained that unless items are sold as a pair they will always be a variance in one item versus the other. Now does that I understand the situation I will only order items by the pair. Lima beans offered me free return shipping on the items I was dissatisfied with, and I am very happy with the customer service. I will definitely order from them again.