The shipping company they use sent the package to completely wrong address and tech support was no help whatsoever. I had to figure it out myself. They had me asking the post office and figuring out where it went which took over a week of my time to locate the lost package. Very frustrating. Called their company hand full times with no answer for over a week also. No help or no remorse to how much they where no help. I highly do not recommend this company. Not worth it at all. People who treat you like trash arnt worth it at all.