George W.

Humana Mail Order Pharmacy is the worst service i have ever encountered since I have been retired. It changed its name to CenterWell, but they still are the same crappy service. They want to charge me 150.00 for a 95.99 refill prescription. I am in the coverage gap and the photo shows that i should only pay 95.00 when using their preferred mail order. I have only paid 95.00 for each of my insulin prescriptions all year long. Even though the plan documentation agrees with my reasoning. Each employee tells you something different each time you talk with them on the phone. Do Not Use this service. "They are Thieves!"