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Roses were shipped directly from Columbia. They looked partially dead when they arrived but did perk up after being put in water. One was dead and had to be thrown away. For the price they were smaller than I expected or received other years for the same cost. Will buy from a different vendor next year.
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Did not gave me an option to pay with paypal with checkout, and paypal option did not gave me...
Ordered these roses for delivery in 2 weeks time. They arrived perfectly on time but when opened...
Dear George,
We are very sorry that your order didn't meet your expectations. Unfortunately, we don't have any communication regarding the quality of your order so we could offer some compensation-
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Respectfully,
Federico
Claims Team
CUSTOMER SERVICE TEAM