The back up team fixed my problem of a failure to update my AVS Software to the latest versions. It was sorted promptly and I am now back using this really useful software. Why do people complain about the license per one computer? You buy an unlimited license for ONE computer! I think that's fair, too many people think they are owed a free lunch every day of the week! You think Microsoft will give you Windows 10 for free because you bought Windows XP 10 years ago? Please be realistic...