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Gary B.

  • 1 Review
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Experience: Computers & Technology

Member since January 2015

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1 Review by Gary

1/26/15
Bought a Nexus 10 tablet in March 2014, recently had some wifi issues with the tablet and returned it for repair. After a few weeks I called for an update to be told that they were re-issuing the tablet for a 2nd repair?

After another week i had heard nothing and I am now past the 30 days repair window they mentioned to me. I was offered a refund or exchange and was then told an exchange would not be possible as they have none in stock, so i agreed on accepting a refund which happened almost two weeks ago. After many more calls to Expansys, I have still received no refund, can never get to speak to a manager and worst of all, they don't even appear to update the records after each call. They are the most shambolic company i have ever had to deal with.

Great for prices at the time of purchase but useless should anything go wrong with your product. Absolutely no chance of ever buying anything from them again.

Tip for consumers:
Only but something that you will not have to return

Service
Value
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Returns
Quality

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