Gail H.

This site sell counterfeit uggs, don't allow yourself to be ripped off. They are based in China... Don't do it

I would like to agree with the above comments, my daughter ordered me Ugg boots for Christmas the Ugg boots did arrive, but were clearly FAKE, they were faulty and of extremley poor quality... WE do have a stream of e-mails requesting a refund and an address to return the boots to. Lucy Brown is the so called customer service person dealing with this, however she refuses to provide an address for the bogus company to return the boots! Can you send me a picture of the problem, she keeps asking. Well we have sent her a picture and she still claims there is no fault like she can identify this from a photo! I am fuming why is this website allowed to continue to rip people off of there had earned money... My warning to you all is do not purchase boots from this site, they are NOT AUTHENTIC, and they are only interested in taking your money! Their so called return policy is not work the ink it is written with... I am going to conatct Google and ask of they are happy for this daily light robbery to take place on their search engine... SAVE YOUR MONEY and go to a reputable site...