Bought a fridge freezer from Curries, new one delivered, but delivery guys refused to take the old one away and left it sitting in the middle of the kitchen, this is despite a full disconnection and defrost as advised, did everything by the book, they said the van was to full, both units the same size
They gave a collection time of four to five days, My Wife and I had to manually drag the unit into the side passage (both oaps)
See pic, was picked five days later
Sales person guaranteed it would be exchanged on delivery
Team know nothing