Frances D.

Seriously, don't ever order from here. What they don't tell you is that what you order is NOT what is pictured. They also don't actually make the fruit arrangements. They outsource the "florists". So this means that literally any random person could be making your order and it doesn't have to be a real business, it could be ANY BODY. I placed an order last week to be delivered today before 5pm. After looking at some pretty terrible outcomes of arrangements they have provided, I asked if the arrangement would look like the picture and who would be making it. They would not release the company or name of the person making it. I then asked for them to please contact the person and have them send me a picture of the arrangement so I wouldn't be humiliated by gifting someone a terrible fruit bouquet. They could not get ahold of the company. I ended up changing the address of delivery to myself (same zip code and about two minutes away from the original address). They changed the address, but I never received any confirmation of this. I called several times asking where the order was and they couldn't get ahold of the person making the basket. It was guaranteed delivery before 5pm, it still never showed up even after 6pm. I ended up pressuring them to refund my order. During this pandemic, you don't want some random person making an edible basket for anyone. I looked further into this company and YES THEY CAN SUBCONTRACT THE WORK TO A RANDOM PERSON IT DOES NOT HAVE TO BE SOMEONE WHO MEETS ANY STANDARD PRACTICES. This company is pretty much the same price as Edible Arrangements so just order from there instead. At least they have facilities that are legit and have safe practices.