Francesca B.

Put in an order for curbside pickup a week ago. Was told two days and then four day waiting time. Called today to check and they couldn't even tell me a time frame... One more week, two? I cancelled my order and placed an order for the same items at Michael's. Cheaper and within two hours the order was filled and waiting for pickup. Won't make that mistake again. I understand that these are rough and unusual times and don't blame the employees at all. But if a company want to offer a service and still earn money, they need to be able to fulfill basic expectations or communication needs.