I ordered some doona covers from Kaylee and Tepid and never received them. I sent so many emails which were all rejected in the system. There is no way to contact this company to get a refund. Do they even exist? I have put in a formal complaint to the FEDERAL TRADE COMMISSION. I did this online and it only takes a couple of minutes to fill out. It's for people who have been scammed by online shopping companies like this who steal your money. Please stay away from this company. Please see attached receipt of purchase USD$68.41.