Oh my God! This website keeps sending me men and boy profiles even though I report each to customer support. This website is abusive and shoving their gay agenda down my throat. These are not inadvertent men that are accidentally sent to me, but are flaming gays "Curious about men" type 20-year-old boys dressed like a flamer with a pose like a girl, as well a middle-aged gay men trying to score. Amour Factory continues to send me these gay profiles despite my objections and refuses to do anything about it. They should advertise that they are a gay dating website and promote their gay agenda. I am angry and insulted. They do not care. They say that they will get back to the customer within 72 hours with a reply, and will never follow up on any of the numerous complaints. They continue sending me profiles of gay men and gay teenage boys. I recommend avoiding the website, and you will never get a response from customer service. There are a lot of bait profiles trying to get you to spend money chatting. Save your money by avoiding this website.
Dear Fil,
Thank you for taking the time to share your concerns and feedback with us!
Please be informed that AmourFactory is an international online communication platform where our member’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. There are many members of both genders with different preferences and reasons to communicate with other people and you surely can find people you like.
Our platform has been designed primarily for secure and convenient online communication with people across the globe and it is not a dating website. Every member is free to contact other users of the platform and we cannot prohibit them from writing to you, however, you can easily block or ignore members you do not wish to communicate with.
Unfortunately, we do not have all the information regarding your experience on our website and we are not sure what you actually mean by saying that we are sending you profiles. There can be various reasons why you may see the profiles of male users on the website and it could happen that you might accidentally set search filters only for male profiles on the main search page, however, this can be easily edited.
You can use the Search option at the top of the list of the members, registered with us. By clicking on the “Filters” button, you can sort members by location, gender and age to find members who match your specific preferences. Thus, you can easily find profiles of many interesting ladies from different locations and initiate a conversation with them if that is what you prefer.
Please note that we always strive to provide our users with a convenient space for online communication and do our best to provide prompt and effective assistance with any questions. Some inquiries may take time to look into, however, we always get back to a customer with a proper response.
At this point, we kindly ask you to contact us via Support@AmourFactory.com as soon as possible and we will be happy to assist you with the difficulties that you have experienced.
We hope to hear from you soon.
Kind regards,
AmourFactory Customer Support