fg f.

I placed an order at over £500 for one item and paid the extra for next day delivery. I took the day off work as it had to be signed for. I thought I'd check the next morning for any tracking or delivery info only to see on my account that the item would be dispatched within 24hrs- was anyone going to tell me this if I hadn't checked? I rang Net-a-Porter immediately to ask what's going on and spoke to a girl who sounded like she couldn't care less. She informed me that there was a 'pull' up the front of it and couldn't be sent out due to quality control and would have to cancel my order. I asked if anyone was going to let me know if I hadn't checked my account but of course shed just found out her self. Now, which is it? Is it quality control or is a suitable one being dispatched within 24hrs? She didn't even offer the other one but insisted she had to cancel. I suspect lies, lies and more lies. They then had the cheek to ask by email if I was pleased with my purchase! Never again.