I haven't received my order yet, so may be back to update this later, but so far, making my order was so easy. Taylor on the help chat was fast, knowledgeable and helpful. I thought I was on too late since it was outside of the advertised chat help hours, but even late at night I got help and answers to my questions right away. Taylor even fixed a mistake I realized that I had made in my shipping address after putting the order through. Hoping the international shipping and the dress itself are as good as the customer service.