I'm amazed at the high level of costumer service! I called them because I press the wrong button when I order a Visbiome probiotic. I want an upgrade in one bussines day! And they told right away they will send it to me in one bussines day so they fix the problem without hesitation or asking me more! The package was amazing it arrived cold! It came with like 3 layers of temperature protection! I was Woow! And inside there was like a tag with like a thermometer telling me the temperature. There was instructions in case the marker was no good, to contact them! Just wow now I feel that Visbiome will work at its best with all the bacteria alive! Thank you so much for the amazing costumer service! You got me as a costumer for life!