I called Medicare and they said I was chosen to receive a free Life Alert. I asked them if I could cancel at anytime because the monthly fee was $49. They informed me I could. As soon as I cancel the informed me I had to send back the equipment. So if you give me something for free, if I don't use it I have to give it back? Misleading promotions and unprofessional representatives. I wanted to rate them a zero but this system wouldn't let me.