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Uniplaces is a SCAM and a Thief, Don't trust
My booking ID is *******,
I paid 780 Euros, They asked extra fee and changed the rent of the room with their partner colivys.com in Paris after I paid. Just 5 days after my paying (without receiving any room and any contract) Uniplaces sent me an email that they said they canceled my reservation without a refund. They didn't refund my money until now. Shame to Uniplaces. Here I shared their emails. They broke all things even their cancelation policy on their thief website.
Thank you for your email.
We are sorry to inform you but we have finished your booking with Uniplaces, as well as we transferred the money of the first rent to the landlady. Thus, we can no longer help you but we advise you to contact her in order to reach an agreement. This contact may be preferably made by email.
We hope you understand and collaborate.
Best regards,
Carolina
Customer Experience Team | Uniplaces
Help Center: help.uniplaces.com
Uniplaces Stories https://medium.com/uniplaces
Download our Android app here: http://bit.ly/Uniplaces_app
IOS: https://apps.apple.com/us/app/uniplaces/id*******467
Tip for consumers:
Students
Products used:
It was supposed to rent a room from Uniplaces.
Fatemeh R.'s review of Uniplaces earned a Very Helpful vote
“Yes they are big time scammers and they just take your money and make up BS”
Fatemeh isn’t following anybody yet.
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Dear Fatemeh,
We are sorry to learn that you are not satisfied with your experience, and we understand how frustrating this must be.
As mentioned by our Customer Support Team, the accommodation you chose was made available to you under the same conditions in which you booked it, with no changes to its price. As such, we do not have other options to present and solve this situation.
We appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner.
Please let us know if you have any additional questions, concerns and comments or if we may be of assistance in any other way.
Warm Regards,
The Uniplaces Team