The end of November I placed a order for 3 dog beds. I got notification that they had been shipped, but no tracking number was sent. The only way to contact the company was via email. I emailed the company numerous times and the response was your order has been shipped. Still today, December 26th. I have not received my order, nor a email from the company stating when I can expect it. They immediately charged my account the payment and never sent me my order! I'm done with letting companies get away with cheating customers out of our money!