Hi, it would be nice to ear from you that you as company would do whatever it takes to get happy costumers. Don't come with excuses, because why is costumers fault?! Internet communications, bad images etc, etc. If your app doesn't work proper, why don't you use a beta version, and not charging for your service! I posted a few pictures of my own, spend loads of time doing them, and you telling me that I got a week internet connection? I have paid for the Pro version twice, 2 pounds first time and 6 pounds the second time, no one's fault that's okay :) I expect good service from this company, I was dessspointed and sad :( . My intention here is not destroy you company, no, no way, I do like you app, but it's frustrating spending many hours uploading pictures, and you saying I got a bad internet connection or own private photos as a red flag: 0) your answer is to send you back the pictures I have uploaded, do you think I got anything else to do again?! It's your duty to check them for us, it's your job, because me and other people's paid for this job. You should improve yes, there's thousands of app across the web, why should I be bothering with your answer
I do this for fun not for the money. Even I can't understand you say $0.70 from dollars, for me that means 70 cent from a dollar, but any way. I know you going to do your best to please your costumers, I think you will. This is not a bad review is just my opinion you get understand as you feel this coming. Thank you 4 your anserws and time.:#0)
Hi Eu,
Your concerns are better off being referred to our customer support team here >https://clickasnap.freshdesk.com/support/tickets/new as without being able to request some additional information from you and actually review your account/images, I am not going to be able to give you a specific response. However, I can advise you that there can be various reasons an image has failed to upload. For example, your internet connection may have caused a failed upload, the file name may be the issue which if it contains blacklisted words (i. E. screenshot) etc.
If it is a case of an image being removed due to human error when reviewing reported images, we are always willing to accept our mistake and rectify this for you by reinstating the image and ensuring you have not lost any paid views. Again, customer support needs to be your first point of contact when you have concerns of this nature as they are in the best position to help you resolve any issues.
Kind regards,
Eliza Davenport
Operations Director
Clickasnap - The World's largest, paid per view, photo sharing platform. 'It pays to share'