Etelka B.

I ordered a sectional in march... almost 5 months later and its still not here. After 6 weeks I received a shipping confirmation. 2 Weeks later still no couch... so I tried calling sofasandsectionals, but they were never answering or responding. So I called the shipping company (which is NOT my job in the first place!) and after another week they told me our couch got lost in transit! And nobody would call me or let me know anything! I had to do research and find out where our sectional is. After calling sofasandsectionals they were a mess. They didn't even say once "oh we are so sorry, we will take care of it" Nothing! So I had to DEMAND to speak to the manager, who was also a pain in the behind. We had to FIGHT for a price reduction. They said the company ran out of fabric so we have to wait till they get the fabric and start production (that would take around 4 weeks...). Here we are... another 7 weeks later and still no couch! I tried to contact sofasandsectionals and of course... no answer! DO NOT ORDER FROM THEM! Unless you have plenty of time to wait for your furniture!