I have had nothing but bad experiences with this company. I ordered a Rixo dress over a Christmas which I then returned but after 14 days so they wouldn't issue a refund. They then stopped stocking this brand and I struggled to find anything that I wanted to spend £315 on. One of the reasons is that individual items have high shipping fees that I was not prepared to pay. 2 years on and even during the pandemic they are still unhappy to issue a refund and now I've just given up on getting the remaining money back- I've told them just to keep it. I'm done with this company now. I buy all my clothes online and the customer service from Wolf and Badger is appalling. Stay away.