Emily M.

I followed their instructions to return my purchase and have proof of delivery from the shipping company and they are claiming they can't find it, that UPS is lying and they haven't received it and won't refund my money. I've shown them proof and in return they send me photos of their parking lot with mountains of packages! I do not believe they've even gone through those mountains to be able to know whether or not mine is there. They keep asking me about shipping insurance to pawn the responsibility off on the shipping company. The shipping company delivered the dress and it is Cocomelodys responsibility to refund my money at this point. I bet they do try to pull this with everyone to get out of refunding people! Buyers beware!