- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Order number *******
Received counterfeit boots from seller Haute. No action taken from Vestiaire. I received a refund as they agreed with my complaint, but to my horror, the boots are back up for sale! They said there would be serious consequences for the seller. However I can't see any action has been taken as they still have a "professional seller" badge. Will never buy from this company again.
Tip for consumers:
Sell counterfeit items
Emily J.'s review of Vestiaire Collective Americas Inc. earned 3 Very Helpful votes
Emily hasn’t received any thanks yous.
Emily doesn’t have any fans yet.
Emily isn’t following anybody yet.
Empty.
I've sold my bag and asked VC if they're ok that I'll arrange an international shipping while I'm...
I have purchased an expensive item from Vestiaire Collective. The selling platform Vestiaire...
Dear Emily, thank you for sharing your experience. We confirm that the pair of heels was checked again after you returned it and it was the conformity was confirmed, that is why it was relisted in the seller's account. Rest assured that guaranteeing safe transactions is our priority. We thank you for your understanding and remain available for any assistance if needed. Best regards