Purchased a refurbished iphone. Screen cracked while in my bag 3 months later. Was never dropped. Never had an iphone screen crack in my bag before. Anyway, about 2 months after this the phone started playing up and clicking on its own. Thats never happened to me with an iphone either. Was still under warranty, however the tiny crack in the phone voided warranty. I reckon this use cheap screens. Such a HUGE $#*!ing waste of money. I would NEVER buy from them again. BEWARE