Absolute trash. I was told I would get a refund since they could not unlock my phone, a few weeks later, still no refund, so I emailed them. I got a reply saying they would follow up and that I would get my refund within the week, another month later still no refund. I've emailed 3 times since then, and haven't received ANY RESPONSE AT ALL. I will be contacting PayPal after this to let them know they are partnering with a SCAM company.
We are sorry to hear that you are less than happy with the service you have received. Please ensure we are the company your placed the order through as we do not accept Paypal on our website. If you contact us at refunds@theunlockteam.com with your order number we can look into the issue and resolve any problems you havel.
Kind Regards
The Unlock Team