I ordered a wig in June because I wanted it for the summer. Once I place my order I have never heard from Bella again. They do not provide updates, it is not easy to have any customer service contact. I suggest did Bella take a note from nadula wig. I've ordered from them and they're constantly giving me an update and they actually let me know when my package have been shipped. At this point in time I'm beginning to think that I was scammed. A lot of people are saying in the reviews said they ordered wigs over a year ago six months ago 7 months ago and they have yet to receive them. I believe Facebook should remove this company because they are taking people's money and not providing them with the product they ordered. People work hard to purchase things that they would like to have.