Ed C.

Ordered a part and after order was complete noticed the part number was not correct so I called customer service immediately and was told that the order would be canceled, an hour later I receive an email with a tracking number and called back I was told that since a tracking number had been generated that the order could not be canceled even though they could see the order cancelation in their system. Was told that I would have to wait until the part arrived and call back for return instructions. Meanwhile they have my money. The first call was literally minutes after completing the order.