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D W.

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Total Points
81

1 Review by D

  • Marriott

10/23/17

We stayed at the Marriott St. Kitts Beach Resort as owners for a week at the end of September. We had a lovely 2 br villa and our stay was enjoyable until the last night when I awoke at 2:30 a.m. to a robber in our room! Being New Yorkers, and him being unarmed my husband and I was thankfully able to accost him and retrieve our belongings without serious injury. He would have gotten away with very expensive jewelry that we purchased in St. Kitts and my designer pocketbook which also had my passport. To add insult to injury, the response that their head of security gave us is that since we recovered our belongings no investigation would be done! Mind you, we were promised that they had cameras and would investigate. The description of the perp that I gave to the police matched the description of someone who greeted the police and gave them the room of the robbery and was deemed to not work for the resort. The boot marks leading from balcony to balcony gave a clear indication of how the perp entered our villa which was 3 stories up yet no investigation would be done? We think it was an inside job given the fact that we stayed in all day giving them no other chance to enter until we went to bed; not cool that Marriott didn't think such an intrusion warranted a thorough investigation leading us to wonder if this is a frequent occurrence at this property and making us rethink our time share ownership. If you venture to St. Kitts, don't spend a lot of money there and although the place appears to be safe beware!

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