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Banfield just put my dog to sleep A WEEK AGO. They do not take the dog off of the plan you have to continue to pay till it is close to time to renew. This is a huge burden on my emotions and my finances. The procedure cost 200 and they want me to continue to close 500 after he has passed. This is system that prays on peoples emotions and hurt. It makes no sense to continue to pay for my deceased dog.
Tip for consumers:
I believe it is only fair and compassionate that once your pet has passed your plan is canceled and no more money should be owed.
Products used:
End of life package
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This is a sorry company. I wish I had read the reviews years ago when I signed up. Avoid them at...
