This was the final email to this site where I had purchased a Sony camera. They not only failed to ensure the shipment was complete, they failed to provide this missing remote and did not reply to numerous emails over a 4 month period...
Alan and Electrozone Management,
I have sent email to you no less that 20 times over the past 4 months first advising that the Sony camera purchased from your "company" was missing the remote. These emails were followed by additional emails asking about a status for receiving the remote. Pls be advised that because you have failed to respond to my numerous inquiries that I intend to personally add your site to the following websites and any other websites I can find that provide customers the opportunity to write reviews for extremely poor service.
www.complaintsboard.com
www.sitejabber.com
You will be able to read about your "company" in the next few days on both of these sites. Trust me, your "company" will share the bottom of the barrel with others that have folded over the years for this specific reason.
Since I do not expect to hear anything from you and it would be a further waste of my time to write to you again to ascertain a status, forget the remote. And please, don't have a nice day.