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Good afternoon. I am very disappointed with UPS service and FTD Flowers because order #*******021 was supposed to be delivered on December 16,2020 and it was delivered last night at 7:02pm. The orchid flowers are fallen from the plant, they arrived in bad conditions. UPS tracking number is 1ZR03R*******805. I called UPS before the delivery to ask them about the status and I did not received a good dealing.
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