Ordered three "No Iron" shirts on their $99 promo as the patterns looked interesting. Arrived promptly, but shirts from the factory were wrinkled in the plastic; not a good sign. Even more wrinkled out of the drier, and then still a bit wrinkled after ironing them. Wore one once, returned all three. Not up to snuff compared to the LL Bean and Lands End no iron shirts I usually wear. Disappointed.
It is highly disappointing that your shirts arrived in a creased fashion. Our Non Iron Technology kicks in after the garment has been dried. When hung to cool, the creases should disappear, without need of ironing prior to wearing. We're sorry this wasn't your experience but hope, knowing this, you will have the confidence to give us another try.
With best wishes,
Charles Tyrwhitt
It is highly disappointing that your shirts arrived in a creased fashion. Our Non Iron Technology kicks in after the garment has been dried. When hung to cool, the creases should disappear, without need of ironing prior to wearing. We're sorry this wasn't your experience but hope, knowing this, you will have the confidence to give us another try.
With best wishes,
Charles Tyrwhitt