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I ordered the Blush Crush Bouquet ~ Premium. This item is pictured with a dozen lovely roses dispersed among a variety of additional beautiful flowers and greenery - a very full bouquet. Photo & receipt attached.
The recipient received nothing resembling what was ordered. There were 2/two roses, 3 very large flowers to fill space, a few additional flowers and some greenery. A much smaller bouquet that by no means resembled what I ordered (photo attached). I would quite simply call this "bait and switch". I do not recommend ftd and will definitely not use them again.
I rated as "1" as they were delivered on time.
Tip for consumers:
Update: Ftd apologized by email and offered to deliver another arrangement. I accepted and another arrangement was delivered. It was better, but definitely still no roses as pictured. In future, I will order directly from a Florist myself ~ after first checking their personal reviews.
The 1st picture is what was delivered; 2nd picture is replacement bouquet which was prettier, but still no roses; 3rd picture is what was shown as pictured in Ftd site (with 12 roses).
Products used:
Floral Bouquet ~ Deluxe
Donnalynn L.'s review of FTD earned 3 Very Helpful votes
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