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I highly recommend that you stay away from the Sun and Ski website. They are dishonest and customer service takes too long to answer your concerns. We ordered a pair of Running Shoes for a Christmas Gift but the shoe just didn't fit. I ordered a 1/2 size bigger than normal but her feet feel over the top like muffin tops and the heel was too narrow. But the website doesn't offer free returns and the closest store is an hour away. I contacted customer service via chat. It took quite a while to get my "automated" answer. Yes, I know about the cost return shipping but I was going to exchange them. Again, another robot answer. Save yourself time and effort and avoid sunandski.com. I should have ordered from Amazon Prime!
Tip for consumers:
Be aware that returning or exchanging an item makes you liable for the shipping. Customer service is inept.
Products used:
Ordered Shoes and a romper - not keeping the shoes
Donna J.'s review of Sun & Ski earned 6 Very Helpful votes
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Do not order multiple items unless you know for sure you will keep it! Extremely expensive return...
