Divya R.

I recently purchased a product online through meesho. Unfortunately, I've encountered a recurring problem with product delivery and obtaining a refund.

Whenever I reach out to their customer service, I've been informed that my product was mistakenly marked as delivered in their system, even though it hasn't reached me. They've been kind enough to raise support tickets and promise to investigate the issue. However, the frustrating part is that after seven days, I receive an email stating that the product has been delivered by another person, which is not the case at all.

This situation has left me feeling extremely frustrated. I understand that even famous apps can make mistakes, but this level of inconsistency is unacceptable. I've paid for a product I haven't received, and the delay in resolving the issue is equally disappointing.

My sincere request is that I either receive my product by November 6th, as promised, or a prompt refund of my hard-earned money. I believe that customer satisfaction should be a top priority for any reputable app, and I hope my issue can be resolved quickly to maintain that reputation.

I trust that meesho can take this feedback seriously and improve their product delivery and customer service processes.

Sub Order ID **************_1 supposed to reach by 31st oct,advising me 3 delivery attempts did,but we haven't received any call. Need my money refund.
Title: Persistent Delivery Issue and Refund Delays