$#*! g.

I asked prebuy if the device was unlocked to which they said yes it was. So after I get the phone I find that it has OEM unlocking disabled. I was happy with their service and all I want to do is install a different OS than stock, Lineage-OS or along those lines. But not happening, whats worse they wanted to treat it like a warranty issue and make the process highly subjective and time consuming. Due to their misrepresentation I have to pay for return shipping and hope they feel like refunding the purchase price. I feel a dispute is ahead with my credit card company. There are MANY other MVNO's out there, I would avoid this company at ALL cost.