I ordered a Gift Card for a Christmas present. It came postage due, supposed to be free shipping. When I called customer service all the woman could say was, I don't understand. It is supposed to be free. I explained to her that now I have to drive to our USPS ( 20 min one way), wait in line, mask up, and pay $6 for something that was supposed to be free. She offered a $30 gift card that was never sent. I won't shop here again. Poor service, very unprofessional.