Diana L.

I ordered from them and I live in Israel. For 5 days my order was on processing status and didn't get shipped. I tried contacting them 3 times asking how long will it take for them to ship my order and got ignored. I tried later on contacting them through Facebook and asked to cancel the order, the person who spoke to me on Facebook chat told me they don't work for the department that is cancelling orders but they will email them. No one contacted me, no one cancelled my order and no one refunded me, they did however take 170 dollars from my PayPal. I tried contacting them again on Facebook demanding answers but got ignored again. On the same date I ordered from Babyhaven I also ordered from Asos and Next and my orders already arrived to Israel but babyhaven are still "processing" this is so annoying and looks like fraud to me. Stay away from this company!