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The shoes I purchased were damaged, so not only couldn't I get them in a timely manner, but I couldn't get the pair I request.
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I wanted to return a purchased item. There were no papers included in the order. I went to the...
We sincerely apologize that we were unable to fulfill this customer's order. The Christian Louboutin shoes they ordered were the last pair we had in stock, and they were not in sellable condition, unfortunately. That said, we communicated this to the customer in a timely manner and promptly issued them a full refund, as well as a coupon for a discount on a future order.