Bait-and-switch strategy. Advertized Canon 70D at lower price. Got email week later to confirm order, but was told that specific model is a Japanese model (and the language on screen is in Japanese). Agent then convinced me to buy American version, and he will ship it immediately via UPS.
Three days later I called to complain that no delivery nor tracking number was received, and I wish to cancel. Person started yelling and cursing, using explicit language. Threatened me that I will pay the full restocking fee!
But the Camera hasn't even shipped.
Very bad service, very bad communication experience.