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Just a quick update to let you know that Scott's has contacted me and directed me to Paypal to get a refund. They attempted to reach the seller with no success as well so there is no other recourse. At least Paypal will refund my $ and Scott's was very concerned and did what they could to assist.
I purchased an item intended to be a Christmas gift on 12/3/17. Right away received an emailed acknowledgment of the purchase. Soon received my credit card statement showing they charged my card. However, after contacting Scott's Marketplace (who helped me log in in order to contact the seller) I've emailed and left voice message for them. No reply. They asked for my "Review" of their site and I obliged. Still no reply. I'm beginning to smell a scam just like Helga M. And Nanci S.
Denise P.'s review of Scott's Marketplace earned 2 Very Helpful votes
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I am a seller on Scotts Marketplace and I am very happy. They are very easy to use. Customer...
I'm a seller on this site, just made my first couple of sales, after being on there a long time....
Hi Denise,
I'm so sorry to hear about the trouble you've had with your order! For future reference, if you are having trouble getting in touch with a seller, please let us know as we are happy to reach out on your behalf and make sure the issue is resolved. You can always reach us at shop@scottsmarketplace.com.
I found the email correspondence you had with my colleague regarding the password reset, so I'll reply to that to get in touch with you regarding your order issue. Looking forward to helping get this issue resolved!
-Scott's Marketplace